Integration Broker

Integration Broker alerts: operation errors, contract errors, stalled messages, abnormal volume detection, and sync exceptions.

Integration Broker alerts monitor your PeopleSoft IB infrastructure for errors, stalled messages, volume anomalies, and sync exceptions.

Where to start. For a new environment, enable IB Down, IB Dispatcher Down, IB No Active Domain, and IB Operation Errors first. These four catch the conditions that produce the most pages. Add stalled checks after tuning thresholds for your operations. Volume checks need 24 hours of history before they fire usefully.

AlertDescription
IB Operation ErrorsAsync IB operation instances in Error or Timeout status
IB Publication Contract ErrorsIB publication contracts in Error or Timeout status
IB Subscription Contract ErrorsIB subscription contracts in Error or Timeout status
IB Operations StalledAsync IB operations stuck in New or Working status longer than the threshold
IB Publication Contracts StalledIB publication contracts stuck in New or Working status
IB Subscription Contracts StalledIB subscription contracts stuck in New or Working status
Abnormal IB Operation VolumeIB operation instance volume exceeds the rolling historical average by the configured percentage
Abnormal IB Publication Contract VolumePublication contract volume exceeds the rolling historical average by the configured percentage
Abnormal IB Subscription Contract VolumeSubscription contract volume exceeds the rolling historical average by the configured percentage
IB Sync Operation ExceptionsSynchronous service operations with errors in the sync transaction log (PSIBLOGHDR)
Integration Broker DownSWS connection failure indicating Integration Broker is down
IB No Active DomainDetects when no active message domains exist in PSAPMSGDOMSTAT
IB Dispatcher DownActive domain dispatcher processes that are inactive or stalled
IB Nodes DownMessage nodes registered as down in PSNODESDOWN with blocked transactions