Integration Broker

Integration Broker alerts: operation errors, contract errors, stalled messages, abnormal volume detection, and sync exceptions.

Integration Broker alerts monitor your PeopleSoft IB infrastructure for errors, stalled messages, volume anomalies, and sync exceptions.

Where to start. For a new environment, enable IB Down, IB Dispatcher Down, IB No Active Domain, and IB Operation Errors first. These four catch the conditions that produce the most pages. Add stalled checks after tuning thresholds for your operations. Volume checks need 24 hours of history before they fire usefully.

AlertDescription
IB Operation ErrorsAsync IB operation instances in Error or Timeout status
IB Publication Contract ErrorsIB publication contracts in Error or Timeout status
IB Subscription Contract ErrorsIB subscription contracts in Error or Timeout status
IB Operations StalledAsync IB operations stuck in New or Working status longer than the threshold
IB Publication Contracts StalledIB publication contracts stuck in New or Working status
IB Subscription Contracts StalledIB subscription contracts stuck in New or Working status
Abnormal IB Operation VolumeIB operation instance volume exceeds the rolling historical average by the configured percentage
Abnormal IB Publication Contract VolumePublication contract volume exceeds the rolling historical average by the configured percentage
Abnormal IB Subscription Contract VolumeSubscription contract volume exceeds the rolling historical average by the configured percentage
IB Sync Operation ExceptionsSynchronous service operations with errors in the sync transaction log (PSIBLOGHDR)
Integration Broker DownSWS connection failure indicating Integration Broker is down
IB No Active DomainDetects when no active message domains exist in PSAPMSGDOMSTAT
IB Dispatcher DownActive domain dispatcher processes that are inactive or stalled
IB Nodes DownMessage nodes registered as down in PSNODESDOWN with blocked transactions

IB Operation Errors

This alert finds asynchronous Integration Broker operation instances that are in Error or Timeout status within a configurable lookback window.

IB Operations Stalled

This alert finds asynchronous Integration Broker operation instances that are stuck in New or Working status and have been in that state longer tha…

IB Publication Contract Errors

This alert finds Integration Broker publication contracts that are in Error or Timeout status within a configurable lookback window.

IB Publication Contracts Stalled

This alert finds Integration Broker publication contracts that are stuck in New or Working status and have not progressed beyond that state within …

IB Subscription Contract Errors

This alert finds Integration Broker subscription contracts that are in Error or Timeout status within a configurable lookback window.

IB Subscription Contracts Stalled

This alert finds Integration Broker subscription contracts that are stuck in New or Working status and have not progressed beyond that state within…

Abnormal IB Operation Volume

This alert detects when the volume of IB async operation instances (PSAPMSGPUBHDR) is significantly higher than the rolling historical average.

Abnormal IB Publication Contract Volume

This alert detects when the volume of IB publication contracts (PSAPMSGPUBCON) is significantly higher than the rolling historical average.

Integration Broker Down

This alert fires when the SWS endpoint returns a connection error, timeout, 404, or 5xx.

Abnormal IB Subscription Contract Volume

This alert detects when the volume of IB subscription contracts (PSAPMSGSUBCON) is significantly higher than the rolling historical average.

IB No Active Domain

This alert triggers when no active message domains are found in the Integration Broker.

IB Dispatcher Down

This alert monitors Integration Broker dispatcher processes (such as the publication dispatcher, subscription dispatcher, or handler dispatchers) o…

IB Sync Operation Exceptions

This alert detects synchronous IB service operations that have logged errors in the sync transaction log (PSIBLOGHDR) within the configured lookbac…

IB Nodes Down

This alert triggers when there are entries in the PeopleSoft table PSNODESDOWN.