IB No Active Domain

Tailored Operational Context
  • Target Database:
  • Context Type:
  • Alert Severity:
  • Triggered Time:
  • Firing Context:

IB No Active Domain Alert

Alert ID: ib_no_active_domain Category: Integration Broker Default threshold: Immediate

What This Alert Detects

This alert triggers when no active message domains are found in the Integration Broker. In PeopleSoft, message domains correspond to individual application servers running the Integration Broker background processes. If there are no active domains, Integration Broker cannot route, dispatch, or process any asynchronous publication or subscription messages.

Severity Logic

ConditionSeverity
No message domains are in “Active” statusCritical

What Gets Checked

The alert queries the PSAPMSGDOMSTAT table to retrieve all registered domains. It counts the domains where the status is "A" (Active). If the count of active domains is zero, it triggers a Critical alert.

Alert Details

Each alert item includes:

  • The total count of registered domains
  • A list of inactive domains along with their machine names and app server paths
  • A link to the Integration Broker Monitor on the dashboard to inspect the domain statuses

Configuration

alerts:
  checks:
    ib_no_active_domain:
      enabled: true
SettingDefaultDescription
enabledtrueWhether this check is active.

How to Respond

  1. Log into the PeopleSoft server or use PSAdmin to check the status of the application server domains.
  2. Verify if the Quick-Start or normal app server configuration has Integration Broker (Pub/Sub) processes enabled.
  3. If the application server was recently restarted, check if the domains were configured to boot automatically or if they need to be booted manually.
  4. Check system logs for application server boot crashes, memory errors, or database connection failures.