# No Process Completed

LLMS index: [llms.txt](/llms.txt)

---

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## No Process Completed Alert

**Alert ID:** `no_process_completed`
**Category:** Process Scheduler
**Default lookback:** 1 hour

## What This Alert Detects

This alert fires when **no process has successfully completed** within the configured lookback window. It is a broad scheduler health check. If nothing has finished successfully in the past hour, the Process Scheduler may be down, stalled, or not dispatching jobs.

This is distinct from the [Process Run Check](/docs/alerts/process-scheduler/process-run-check/), which monitors specific named processes. This alert monitors overall scheduler activity.

## Severity Logic

|                     Condition                      | Severity |
| -------------------------------------------------- | -------- |
| Zero successful completions in the lookback window | Warning  |

## What Gets Checked

The alert queries PSPRCSRQST for any process with **RunStatus = 9 (Success)** and an end datetime within the lookback window. If no rows are returned, the alert fires.

Only one result is needed to resolve the alert. The check uses a limit of 1 for efficiency.

## Alert Details

When firing, the alert produces a single item:

- Summary: `No process completed successfully in the last N hour(s)`
- Lookback hours used for the check

## Configuration

```yaml
alerts:
  checks:
    no_process_completed:
      enabled: true
      lookbackHours: 1    # How far back to look for completed processes
```

|     Setting     | Default |                            Description                            |
| --------------- | ------- | ----------------------------------------------------------------- |
| `lookbackHours` | `1`     | How many hours back to look for a successfully completed process. |

## How to Respond

1. Check PeopleSoft's Process Monitor to see if any processes are running, queued, or have recently completed
2. Verify the Process Scheduler server is running (PeopleSoft > PeopleTools > Process Scheduler > Servers)
3. If processes are queued but not running, the scheduler daemon may need to be restarted
4. If this fires regularly during off-hours when no jobs run, increase `lookbackHours` or disable the alert for those periods

## Tuning

If your environment has periods where no batch jobs are expected to run (e.g., overnight maintenance windows), consider increasing `lookbackHours` to cover those gaps, or disable the alert entirely during those windows.
