psLens for System Administrators

How PeopleSoft system administrators use psLens to monitor processes, Integration Broker, and get real-time alerts on problems.

The Problem

You find out about problems when users call. A batch process failed overnight. Integration Broker messages have been stuck for hours. A long-running process is blocking the queue. By the time someone notices, the impact has already spread.

Checking manually means logging into PeopleSoft, navigating to Process Monitor or IB Monitor, setting filters, and scanning for issues. Multiply that by the number of environments you manage.

How psLens Changes This

Real-Time Alerts

psLens runs background checks every few minutes and surfaces problems on the dashboard as they happen.

9 built-in alert types:

  • Long-Running Processes: Jobs running longer than expected thresholds
  • Process Errors: Batch processes that have failed
  • Backlogged Processes: Queue buildup indicating capacity problems
  • IB Operation Errors: Integration Broker operations in error status
  • IB Operations Stalled: Operations stuck without progressing
  • IB Publication Contract Errors: Outbound messages that failed
  • IB Publication Contracts Stalled: Outbound messages stuck in queue
  • IB Subscription Contract Errors: Inbound messages that failed
  • IB Subscription Contracts Stalled: Inbound messages stuck in queue

Each alert type has configurable severity thresholds. Set what matters for your environment.

Process Scheduler Monitoring

View all process requests in one place:

  • Running, queued, and recently completed jobs
  • Filter by status, server, operator, or process type
  • Drill into individual instances for run details and status history
  • Spot trends before they become problems

Integration Broker Monitoring

See the health of your integrations at a glance:

  • Operation instances with status and timing
  • Publication and subscription contract status
  • Error details and message content
  • Direct links to related service operations and nodes

Dashboard Overview

The psLens dashboard gives you a single screen that answers the question: “Is everything OK right now?”

  • The dashboard header shows current alert counts per severity across every environment.
  • Click any alert to see the details and take action.
  • No need to check multiple environments separately.

Common Sysadmin Workflows

ScenarioWithout psLensWith psLens
Process failed overnightFind out from users in the morningAlert fires within minutes of failure
IB messages stuckManually check IB Monitor periodicallyStalled alert triggers automatically
Queue backlog buildingNotice when jobs start timing outBacklog alert warns early
“Is everything running?” checkLog into each environment, check Process MonitorGlance at the psLens dashboard

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