# psLens for System Administrators

> How PeopleSoft system administrators use psLens to monitor processes, Integration Broker, and get real-time alerts on problems.

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LLMS index: [llms.txt](/llms.txt)

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## The Problem

You find out about problems when users call. A batch process failed overnight. Integration Broker messages have been stuck for hours. A long-running process is blocking the queue. By the time someone notices, the impact has already spread.

Checking manually means logging into PeopleSoft, navigating to Process Monitor or IB Monitor, setting filters, and scanning for issues. Multiply that by the number of environments you manage.

## How psLens Changes This

### Real-Time Alerts

psLens runs background checks every few minutes and surfaces problems on the dashboard as they happen.

**9 built-in alert types:**

- **Long-Running Processes**: Jobs running longer than expected thresholds
- **Process Errors**: Batch processes that have failed
- **Backlogged Processes**: Queue buildup indicating capacity problems
- **IB Operation Errors**: Integration Broker operations in error status
- **IB Operations Stalled**: Operations stuck without progressing
- **IB Publication Contract Errors**: Outbound messages that failed
- **IB Publication Contracts Stalled**: Outbound messages stuck in queue
- **IB Subscription Contract Errors**: Inbound messages that failed
- **IB Subscription Contracts Stalled**: Inbound messages stuck in queue

Each alert type has configurable severity thresholds. Set what matters for your environment.

### Process Scheduler Monitoring

View all process requests in one place:

- Running, queued, and recently completed jobs
- Filter by status, server, operator, or process type
- Drill into individual instances for run details and status history
- Spot trends before they become problems

### Integration Broker Monitoring

See the health of your integrations at a glance:

- Operation instances with status and timing
- Publication and subscription contract status
- Error details and message content
- Direct links to related service operations and nodes

### Dashboard Overview

The psLens dashboard gives you a single screen that answers the question: "Is everything OK right now?"

- The dashboard header shows current alert counts per severity across every environment.
- Click any alert to see the details and take action.
- No need to check multiple environments separately.

## Common Sysadmin Workflows

|            Scenario            |                  Without psLens                  |              With psLens              |
| ------------------------------ | ------------------------------------------------ | ------------------------------------- |
| Process failed overnight       | Find out from users in the morning               | Alert fires within minutes of failure |
| IB messages stuck              | Manually check IB Monitor periodically           | Stalled alert triggers automatically  |
| Queue backlog building         | Notice when jobs start timing out                | Backlog alert warns early             |
| "Is everything running?" check | Log into each environment, check Process Monitor | Glance at the psLens dashboard        |

## Get Started

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<i class="fas fa-bell me-2"></i>Alerts Docs
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